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Empowered Voices ("we," "us," or "our") collects, uses, and protects your information when you visit https://empoweredvoicesorg.org and purchase services or products through our online store. We are committed to protecting your privacy and handling your data responsibly and transparently.
Empowered Voices is a consulting organization headquartered in Washington State, United States. For the purposes of applicable data protection laws, the data controller is: Organization: Empowered Voices Website: https://empoweredvoicesorg.org Contact Email: rwatkins@empoweredvoicesorg.org Headquarters: Washington State, USAWho We Are
Comments When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (a "hash") may be provided to the Gravatar service. After approval, your profile picture is visible to the public in the context of your comment. Contact Forms When you submit a message through our contact form, we collect the information you provide — such as your name, email address, and the content of your message. We use this information only to respond to your inquiry and provide our services. Form submissions are retained for 12 months for customer service purposes. WooCommerce — Orders & Purchases When you purchase through our store, we collect: Information you provide at checkout: name, billing/shipping address, email address, phone number, and order details Order information is retained for tax, accounting, and legal purposes (typically 7 years for tax records, per IRS requirements; customer account data may be retained longer with your consent) We also store information you voluntarily provide in reviews, notes, or communications about your order Payments: We accept payments through third-party payment processors (such as Stripe and/or PayPal). We do not store your full credit card number or bank details on our servers. Your payment data is processed directly by the payment provider subject to their privacy policies: Calendly — Scheduling When you book a consultation or appointment through our Calendly scheduling page, we collect the information you submit (typically your name, email address, and any details you include in booking questions). This information is used solely to schedule, confirm, and conduct your appointment. Calendly acts as our service provider; you can review Calendly's privacy policy at https://calendly.com/privacy. Cookies This site uses cookies for the following purposes: You may disable cookies through your browser settings; however, checkout, cart, and scheduling features may not function properly as a result.Information We Collect
Articles on this site may include embedded content (e.g., videos, images, articles, Calendly widgets). Embedded content behaves the same as if you visited the other website directly. These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.Embedded Content from Other Websites
We use the information we collect to: Respond to inquiries and provide consulting services Process orders, fulfill purchases, and handle refunds Schedule and conduct appointments via Calendly Comply with tax, accounting, and legal obligations Detect and prevent spam, fraud, and abuse Communicate about your orders or appointments We do not sell, rent, or trade your personal information to third parties.How We Use Your Information
We share data only with service providers necessary to operate our website and business: Hosting provider — website hosting and security WooCommerce — store functionality (order records stored on our site) Payment processors (e.g., Stripe, PayPal) — payment transactions Calendly — appointment scheduling Anti-spam services — automated spam detection of comments Email service providers — order confirmations and correspondence Visitor comments may be checked through an automated spam detection service. If you request a password reset, your IP address will be included in the reset email.Who We Share Your Data With
Comments: retained indefinitely (so follow-up comments are recognized automatically) Order records: retained for 7 years as required for tax and accounting purposes Contact form submissions: retained for 12 months Calendly bookings: retained per our engagement needs and Calendly's retention practices Registered user accounts: retained until you request deletion (you can view, edit, or delete your personal information in your account profile at any time, except your username) How Long We Retain Your Data
If you have an account, have placed an order, left comments, or booked an appointment, you can request an exported file of the personal data we hold about you, or request that we erase it. This does not include data we are obliged to keep for administrative, legal, or security purposes (such as tax records). Depending on your location, you may have the following rights regarding your personal information: Access — request a copy of the personal data we hold about you Correction — request that we correct inaccurate or incomplete data Deletion — request erasure of your personal data, subject to legal retention requirements Portability — receive your data in a structured, commonly used, machine-readable format Opt-Out — opt out of targeted advertising, the sale of personal data, and certain profiling (we do not sell personal data) Non-Discrimination — we will not discriminate against you for exercising your privacy rights Washington State Residents: If you are a Washington resident, you have certain rights regarding the personal data we collect, including: Right to Know: You may request confirmation of whether we are processing your personal data and access to that data. Right to Correction: You may request that we correct inaccurate personal data. Right to Deletion: You may request that we delete personal data you have provided to us or that we have obtained about you. Right to Data Portability: You may request a copy of the personal data you have provided to us in a portable and, where feasible, readily usable format. Right to Opt Out: You may opt out of targeted advertising, the sale of personal data, or certain profiling decisions. To exercise any of these rights, please contact us.. We will respond to your request within the timeframe required by applicable law. If we deny your request, you may appeal our decision, and if the appeal is denied, you may file a complaint with the Washington State Attorney General. We do not collect consumer health data as defined by Washington's My Health My Data Act. EU/UK Residents: If you are located in the EU or UK, you have rights under the GDPR, including access, rectification, erasure, restriction, portability, objection, and the right to lodge a complaint with a supervisory authority. How to Exercise Your Rights: Contact us at rwatkins@empoweredvoicesorg.org. We will verify your identity if necessary and respond within 30 days. You may also designate an authorized agent to make a request on your behalf.Your Rights Over Your Data
This website is hosted by A2 Hosting, Inc., a web hosting provider based in Ann Arbor, Michigan, United States . All information you provide through this website — including your name, email address, and order history — is stored on servers operated by A2 Hosting in the United States. Our website's domain name system (DNS) services are provided through Google Domains (Google Cloud DNS), which routes visitors to our site. DNS providers may process limited technical data, such as IP addresses and domain lookup requests, solely for the purpose of directing traffic to the website. By using this website, you understand that your personal data is processed and stored in the United States. If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction. For information about how A2 Hosting handles data on our servers, you may review A2 Hosting's own privacy policy at their website.
We take reasonable technical and organizational measures to protect your personal information, including: SSL/HTTPS encryption across the Website Secure, PCI-compliant payment processing through third-party providers (no card data stored on our servers) Access to personal data limited to authorized personnel only Regular updates and security practices on our WordPress/WooCommerce installation In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law.How We Protect Your Data
Our Website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will delete it.Children's Privacy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the revision date at the top.Changes to This Policy
Email: rwatkins@empoweredvoicesorg.org Website: https://empoweredvoicesorg.org Contact Form: https://empoweredvoicesorg.org/contactContact Us
